Ordering & Shipping Faq's
Do you ship outside the U.S?
Yes! We ship worldwide. Matter of fact we allow our customers to choose their method of delivery to suit their needs (as in financial or speedy). Just hit us up and let us know how you want your goodies shipped.
How long will it take to receive my order?
If the products you order are in stock and on hand (which is usually the case), they will be shipped out
within 72 hrs and an order as such usually arrives within 5 days. If they are specialty items they take a little longer, sometimes up to 10 days. Please keep in mind we are a very small company thus a smidgen more patience is needed when it comes to quick delivery. If you need something in a rush, it is best to hit us up ahead of time with an inquiry to delivery time stating the products you need.
What forms of payment do you accept?
We accept all major credit cards and bank/ATM debit cards through Paypal-when you add items to your card then checkout, this option is displayed. Sadly we do not accept payments via "snail mail", IE checks and money orders. If you have a coupon code
Do you offer free samples?
While we would LOVE to do so, unfortunately the cost of sampling and sending to everyone who is curious would put us under. I wish it was not this way but sadly, so is the plight of a small indie company. However, we do include samples with all orders $50 and over and the samples we send are based on/a reflection of the customers purchase (IE our inclusion choice is based on the colors and items of what was ordered). Likewise, those who place orders of $100+ can specify the samples they wish to go out with order and we will abide.
Do make-up artists get discounts?
Yes they do! Steep discounts. Contact us for details.
If I promote you or want to do a review (magazine, blog, youtube, etc) can I get free products or a discount?
Yeppers! Anyone who wants to spread the word is a dear friend of ours, and we will work with you. Just shoot us an email and we can work together!
Do you sell wholesale?
Yes we do. And check this out: you don't have to empty your bank account to carry our products. Our minimum order for products is $100 and you can mix and match items. Here are some of the options which we have found work best:
Are your products organic/vegan/green/mineral?
No, sorry. While in a perfect world we would love our ingredients to be all natural, its not the case. PK cosmetics are highly pigmented and bright and bold, formulated to shine as such through print work and the like; given that, as much as we tried, such high def color saturation simply could not be reproduced via the natural or mineral methods (trust me we tried). However, we assure you our products are completely safe and free of harsh chemicals; they also include additional ingredients which are beneficial to the skin (such as vitamins, antioxidants, etc).
Yes! We ship worldwide. Matter of fact we allow our customers to choose their method of delivery to suit their needs (as in financial or speedy). Just hit us up and let us know how you want your goodies shipped.
How long will it take to receive my order?
If the products you order are in stock and on hand (which is usually the case), they will be shipped out
within 72 hrs and an order as such usually arrives within 5 days. If they are specialty items they take a little longer, sometimes up to 10 days. Please keep in mind we are a very small company thus a smidgen more patience is needed when it comes to quick delivery. If you need something in a rush, it is best to hit us up ahead of time with an inquiry to delivery time stating the products you need.
What forms of payment do you accept?
We accept all major credit cards and bank/ATM debit cards through Paypal-when you add items to your card then checkout, this option is displayed. Sadly we do not accept payments via "snail mail", IE checks and money orders. If you have a coupon code
Do you offer free samples?
While we would LOVE to do so, unfortunately the cost of sampling and sending to everyone who is curious would put us under. I wish it was not this way but sadly, so is the plight of a small indie company. However, we do include samples with all orders $50 and over and the samples we send are based on/a reflection of the customers purchase (IE our inclusion choice is based on the colors and items of what was ordered). Likewise, those who place orders of $100+ can specify the samples they wish to go out with order and we will abide.
Do make-up artists get discounts?
Yes they do! Steep discounts. Contact us for details.
If I promote you or want to do a review (magazine, blog, youtube, etc) can I get free products or a discount?
Yeppers! Anyone who wants to spread the word is a dear friend of ours, and we will work with you. Just shoot us an email and we can work together!
Do you sell wholesale?
Yes we do. And check this out: you don't have to empty your bank account to carry our products. Our minimum order for products is $100 and you can mix and match items. Here are some of the options which we have found work best:
- If you have an online store, you can either A) order in bulk or B) drop ship our items. With drop shipment method, there is no minimum order required. (email us for more info).
- If you have a brick and mortar store and want to carry products, the minimum order is $100 and you can mix and match items-that is to say, there is no mn per product or color, just as long as it adds up to said amount (keep in mind your wholesale price is different from retail-email for inquiries).
Are your products organic/vegan/green/mineral?
No, sorry. While in a perfect world we would love our ingredients to be all natural, its not the case. PK cosmetics are highly pigmented and bright and bold, formulated to shine as such through print work and the like; given that, as much as we tried, such high def color saturation simply could not be reproduced via the natural or mineral methods (trust me we tried). However, we assure you our products are completely safe and free of harsh chemicals; they also include additional ingredients which are beneficial to the skin (such as vitamins, antioxidants, etc).